Privacy Policy

The Privacy Policy outlines how Smellnice ("the Site," "we," "us," "our") gathers, utilizes, and shares your personal data when you visit, utilize our services, make a purchase, or interact with us in any way (collectively referred to as "the Services"). In this context, "you" and "your" refer to anyone using the Services, including customers, site visitors, or anyone whose information we collect under this policy. Please review this Privacy Policy thoroughly. By accessing or using the Services, you consent to the collection, use, and sharing of your information as detailed in this policy. If you disagree with these terms, please refrain from using or accessing the Services.

Updates to the Privacy Policy.

We reserve the right to modify this Privacy Policy occasionally to align with changes in our procedures or for various operational, legal, or regulatory reasons. Whenever updated, we'll post the revised policy on the Site, indicate the "Last updated" date, and comply with any mandatory legal notifications.

Welcome to

At, your privacy is of paramount importance to us. This Privacy Policy details how we handle the personal information you provide while using our website and services. By accessing, you agree to the collection, storage, use, and disclosure of your personal information as described in this policy.

1. Information Collection

We collect personal information in several ways:

  • Directly From You: When you create an account, place an order, subscribe to our newsletter, or contact us for support, you provide us with information such as your name, address, email, phone number, and payment details.
  • Automatically Through Our Website: We collect information automatically via cookies and other tracking technologies to enhance your user experience. This includes data about your browsing habits, purchase history, and interactions with our website.
  • From Third Parties: Occasionally, we may receive information about you from other sources and combine it with the information we have about you.

2. Use of Information

We use your personal information for various purposes:
  • Order Processing: To fulfill, manage, and communicate with you about your orders.
  • Customer Support: To provide customer service and address any issues or inquiries.
  • Marketing and Promotions: If you opt-in, to send you newsletters, exclusive offers, and promotional materials related to our products.
  • Website Improvement: To analyze and understand how our services are used, leading to enhancements in our website functionality and product offerings.
  • Legal Compliance: To comply with applicable legal obligations,including responding to lawful requests from public authorities.

3. Sharing and Disclosure of Information

Your privacy is critical, and we do not sell your personal data. However, we
may share information with:
  • Service Providers: Third-party companies that assist with payment processing, shipping, data analysis, marketing, and customer service.
  • Legal Obligations: When required by law, such as in response to a subpoena or similar legal process.
  • Business Transfers: In connection with a merger, acquisition, bankruptcy transaction, or other corporate reorganization.

4. Data Security

We employ a variety of security measures, including SSL encryption and secure server hosting, to protect your personal information from unauthorized access and use. However, please be aware that no security system is impervious, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to personalize you experience, analyze site traffic, and understand where our audience is coming from. You can manage your cookie preferences through your browser settings.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your
personal information:
  • Access and Correction: You can request access to the personal information we hold about you and ask that we correct, amend, or delete it if it is inaccurate or processed in violation of the law.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time.
  • Data Portability: In some jurisdictions, you may be entitled to request a copy of your personal data in a machine-readable format.

7. International Data Transfers

As we operate in the US and Canada, your information may be processed and stored in these or other countries. We take all reasonable measures to protect your data in accordance with this privacy policy and applicable law.

8. Policy Updates

We may periodically update this policy to reflect changes in our practices. When we make significant changes, we will notify you through our website or by email.

9. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

10. Contact Us

For any questions or concerns about our privacy practices, please contact us at