Return Policy

1. Eligibility for Returns:

  • Unopened Products: Items in their original condition and packaging can be returned within 30 days of receipt for a full refund, excluding shipping costs.
  • Opened Items: Products that have been opened are not eligible for returns.
  • Shipping Charges: Non-refundable for undelivered, unclaimed,or returned packages unless the error is ours.
  • Return Period for Unopened and New Products: Accepted within 30 days of shipping date; shipping and handling charges not refundable.
  • Return Requirement: All returns require a Reference Number, email

2. Defective Products:

  • Return or Exchange: Defective items can be returned for credit or exchange within 15 days of shipment, with a Reference Number.
  • Complete Return: For partially defective products, return the entire product, including all accessories, in the original packaging.

3. Initiating a Return:

4. Refunds:

  • Processing: Notification provided upon receipt and inspection of the return. Refund status (approved or not) will be communicated.
  • Refund Method: Automatic refund to the original payment method within 10 business days post-approval.
  • Bank Processing Time: Additional time may be required by your bank or credit card company.
  • Follow-up: Contact us at if more than15 business days have passed since the return approval.